A customer uses an automatic teller machine (ATM) inside a Wells Fargo & Co. bank branch in New York, U.S., on Tuesday, Jan. 9, 2018. According to a Wells Fargo research report, robots will eliminate 200,000 jobs in the banking industry within the next 10 years. These numbers seem astounding and mind-boggling. However, the robot overhaul has been in motion for some time. While others use the term "robots," it's fair to say that this also refers to artificial intelligence, advanced technology and sophisticated software. Like many business sectors, banks are under siege from a confluence of factors working against them.